Return and Refund Policy for Mac Market
Return and Refund Policy
Last updated: September 18, 2024
Thank you for shopping at Mac Market.
If, for any reason, You are not completely satisfied with a
purchase We invite You to review our policy on refunds and
returns. This Return and Refund Policy has been created
with the help of the Return and Refund Policy Generator.
The following terms are applicable for any products that You
purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have
meanings defined under the following conditions. The
following definitions shall have the same meaning
regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”,
“Us” or “Our” in this Agreement) refers to Mac Market,
Residensi Ixora, Jalan Jelawat Bandar Sri Permaisuri 56000, Kuala Lumpur.
- Goods refer to the items offered for sale on the
Service. - Orders mean a request by You to purchase Goods
from Us. - Service refers to the Website.
- Website refers to Mac Market, accessible from https://macmarket.shop/
- You means the individual accessing or using the
Service, or the company, or other legal entity on behalf
of which such individual is accessing or using the
Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without
giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date
on which You received the Goods or on which a third party
you have appointed, who is not the carrier, takes
possession of the product delivered.
In order to exercise Your right of cancellation, You must
inform Us of your decision by means of a clear statement.
You can inform us of your decision by:
- By email: macmarketenterprise@gmail.com
- By visiting this page on our website: https://macmarket.shop/
- By phone number: +60179967093
We will reimburse You no later than 14 days from the day on
which We receive the returned Goods. We will use the same
means of payment as You used for the Order, and You will
not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please
make sure that:
- The Goods were purchased in the last 7 days
- The Goods are in the original packaging
The following Goods cannot be returned: - The supply of Goods made to Your specifications or
clearly personalized. - The supply of Goods which according to their nature
are not suitable to be returned, deteriorate rapidly or
where the date of expiry is over. - The supply of Goods which are not suitable for return
due to health protection or hygiene reasons and were
unsealed after delivery. - The supply of Goods which are, after delivery,
according to their nature, inseparably mixed with other
items.
We reserve the right to refuse returns of any merchandise
that does not meet the above return conditions in our sole
discretion.
Only regular priced Goods may be refunded. Unfortunately,
Goods on sale cannot be refunded. This exclusion may not
apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the
Goods to Us. You should send the Goods at the following
address:
A-12-02, Residensi Akasia
Permaisuri No 73 Jalan Jelawat
Bandar Sri Permaisuri
56000, Kuala Lumpur
We cannot be held responsible for Goods damaged or lost
in return shipment. Therefore, We recommend an insured
and trackable mail service. We are unable to issue a refund
without actual receipt of the Goods or proof of received
return delivery.
Gifts
If the Goods were marked as a gift when purchased and
then shipped directly to you, You’ll receive a gift credit for
the value of your return. Once the returned product is
received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or
the gift giver had the Order shipped to themselves to give it
to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds
Policy, please contact us:
By phone number: +60179967093
By email: macmarketenterprise@gmail.com
By visiting this page on our website: https://macmarket.shop/